FAQ Page
Can you ship anywhere in the US?
On smaller items like hardware pieces and tools we can generally ship to you anywhere in the US. On large loads like fence posts, gates and post-pounders for example, it becomes difficult to ship across the US.
We limit items like this to be shipped in our general area, and require a set load size before we can commit to delivery. Please call 800.837.2551 for in-depth shipping and delivery information on your potential order.
How Much Will It Cost To Deliver?
Delivery Fee will be added onto the amount of your order. The delivery fee will very depending on how far the delivery location is from our plant. Our truck drivers will deliver anything within a 4 hour drive from our plant. Any order outside of this area will need to be carried out through a broker truck. We will be more than happy to help you find the broker however, we can not guarantee price until we contact them first.
How Will My Order Be Delivered?
Here at McArthur, we offer a few different ways of having your order delivered. Depending on the size and availability of heavy equipment we will determine the best way to have your order delivered to your destination.
For orders with more than 6 bundles of treated fence posts we will load onto a semi trailer. Our semi trailers can hold up to 18 bundles of treated fence post, depending on the length of the posts. There must be adequate room at the delivery location for a semi to safely park and leave. You must have adequate equipment to safely unload your order.
For smaller orders we have a roll-off trailer or a straight truck we will use to not take up as much space. Orders with 6 or less bundles will be able to put onto a smaller delivery vehicle.
Any order going through a broker will be loaded by our operator onto their choice of trailer then sent to your destination. We are not responsible for unloading once your order leaves our plant on the brokers trailer.
What If I Don’t Have Heavy Equipment To Unload My Order?
Our Roll-off trailer has the capability to roll bundles of treated fence post onto the ground with no heavy equipment needed. For larger orders, we offer a semi load with our moffitt attached to the rear. Upon arrival, our driver will operate our moffitt to unload your order.
Can I Buy A Single Treated Post?
Yes! We sell to the public, contractors, and anyone who comes through our gate wanting to buy fencing materials. We offer the highest quality at the best prices. Come see us for all your fencing needs.
How Much Does A Bundle Of Treated Fence Post Weight?
Our treated fence post vary from sizing to dryness when it comes to weight. On average our bundles weight approximately 2,000lbs – 5,000lbs each.
What Is The Best Payment Method?
We accept cash, check, or credit card. When paying with a credit card there will be an additional 3% fee added to your order. We advise customers to bring cash or a check with them to avoid the fee when paying with their credit card.
What Are The Classification On Our Treated Poles?
Our treated poles do not belong to a classification. All of our poles are treated to .60 pcf., the same as all other poles. We sell our poles by sizing of the small end.
Ex: A pole measures 5″-6″ on the small end, we would call that a 5″-6″ (x)by the length of the pole.